VideoHive

how necessary are tutorials/help files, really? can they be briefer?

813 posts
  • Has been a member for 3-4 years
  • Bought between 1000 and 4999 items
graphic4444 says

Hi -

From a workload standpoint, it seems that you guys put a ton of work into the help files/videos for your projects, that would be better spent creating new projects, vs detailed help stuff. For example I’ve never had to refer to a single tutorial for any of the hundreds of projects I’ve bought here, since I know how to use ae.

I realize some newbies to ae may need help with basics, but since your time is all limited, I’d personally rather see you spend it creating new projects, versus spending so much time on help files/videos. It would be interesting to see how other buyers feel about it… there’s probably 5-10% at most that even need help/tutorial files, and the rest of us don’t need them at all.

Kind of like video games. I’ve played video games since 1976, atari 2600 days and still play games to this day (often for motivation for great graphics design btw), and I’ve read maybe 15 manuals out of hundreds of games… who needs it?

What does everyone think? I believe some very brief instructional stuff may be helpful in a pdf file, like a screencap showing “click this to change text, click that to change color”, but really, if people are buying ae templates they should be expected to know how to use the program, and your templates here are all “beyond easy” to use. I don’t need to pick-whip and camera rotate stuff etc, it’s all very easy.

Would it be worth asking buyers, “hey do you guys need a lot of tutorial stuff, or would you rather see the designers focus their energy on great new projects instead?”....?

just wondering,

-k

1 year ago
565 posts
  • Has been a member for 1-2 years
  • Author had a File in an Envato Bundle
  • Community Superstar
  • Envato Staff
  • Reviewer
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 50 000 and 100 000 dollars
  • Elite Author
  • Bought between 10 and 49 items
  • United States
  • Referred between 200 and 499 users
MotionRevolver says

You bring up a good point. I spend maybe 30 minutes total, recording and encoding a video recap of the project, giving a “tour” of whats inside my AE files. I may show how to customize certain things or create different effects with the project.

Most of the feedback I’ve gotten is that buyers would rather have a quick video overview, rather than read through a lengthy, detailed PDF .

It’s not my favorite part of the process, and yeah, I’d rather be spending the time jumping on the next project, but I also feel as though it provides a bit of help and backup, and might help answer a question that someone might have.

If the video tutorial wasn’t included, that person with the question might email me, which would cause me to stop what I’m doing and write an email response, explaining the process. As you can imagine, this could become repetitive, so I feel as though spending 30 minutes creating a quick overview is worth it, whether or not the buyer even watches it.

Its kinda like those extra buttons that come on dress shirts… sure, you may never need them, but they’re really nice to have if you ever find yourself in need.

1 year ago
MotionRevolver is an Envato staff member
1232 posts
  • Has been a member for 2-3 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Grew a moustache for the Envato Movember competition
  • Community Moderator
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Bought between 10 and 49 items
  • Serbia
  • Referred between 1000 and 1999 users
Mocarg says

I would love if Videohive made some PDF Help template for us authors to use…

My help files are really simple and easy. Just a simple plain *.txt.

Example:

Hey! Welcome to my new file! It’s pretty simple to edit just follow these steps:

Edit text: -Go to “Project Panel” -Go to “Edit” folder -Open up “Intro Text” folder -Open up each composition and edit text

Edit videos/images: -Go to “Project Panel” -Go to “Edit” folder -Open up “Images” folder -Open up each composition and import your footage below the layers

Render: -Open up “_Final 720p” and render it out!

Nothing fancy…

-m.

1 year ago
Mocarg is a moderator
1461 posts
  • Has been a member for 1-2 years
  • Author had a File in an Envato Bundle
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Bought between 100 and 499 items
  • Bosnia and Herzegovina
  • Referred between 10 and 49 users
EFEKT_Studio says

Maybe there should be a general tutorial, here on VH, on how to do basic things changing text, images, most common stuff…

It hate me to do tutorials btw :D

1 year ago
976 posts
  • Has been a member for 4-5 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Envato Staff
  • Reviewer
  • Lead Reviewer
  • Beta Tester
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Bought between 10 and 49 items
  • United States
  • Referred between 1 and 9 users
baf2681 says

Its up to the Author. Keep in mind not all buyers have a lot of knowledge about Ae.

1 year ago
baf2681 is an Envato staff member
1461 posts
  • Has been a member for 1-2 years
  • Author had a File in an Envato Bundle
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Bought between 100 and 499 items
  • Bosnia and Herzegovina
  • Referred between 10 and 49 users
EFEKT_Studio says

Its up to the Author. Keep in mind not all buys have a lot of knowledge about Ae.

Yea, I have that in mind always, so for almost every tutorial at the end, I explain how to render out project in different sizes.

1 year ago
193 posts
  • Has been a member for 2-3 years
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Bought between 10 and 49 items
  • Latvia
  • Referred between 1 and 9 users
5p1r17 says

I’m spending ~1-2 hours to capture the most important manipulations (how to import stuff in placeholders or how to use control layers if they exists), and that’s all.

If client wants to make more complex changes or don’t understand smth, I’m online ~14hrs a day ;)

1 year ago
317 posts
  • Has been a member for 4-5 years
  • Author had a File in an Envato Bundle
  • Beta Tester
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Bought between 10 and 49 items
  • United States
  • Referred between 100 and 199 users
kramz says

I would love if Videohive made some PDF Help template for us authors to use…

My help files are really simple and easy. Just a simple plain *.txt.

Example:

Hey! Welcome to my new file! It’s pretty simple to edit just follow these steps:

Edit text: -Go to “Project Panel” -Go to “Edit” folder -Open up “Intro Text” folder -Open up each composition and edit text

Edit videos/images: -Go to “Project Panel” -Go to “Edit” folder -Open up “Images” folder -Open up each composition and import your footage below the layers

Render: -Open up “_Final 720p” and render it out!

Nothing fancy…

-m.

Same here. Just a simple .txt file with a short description, general editing info and rendering tips.
I’ve noticed that many buyers ask questions that are already answered in the help file. Makes me wonder what % of them actually read through it.

1 year ago
78 posts
  • Has been a member for 4-5 years
  • Bought between 50 and 99 items
  • United Kingdom
jaytgirl says

Purchased a project recently with only comments left inside AE, giving a brief description of what each folder and some layers consisted of and did.

Was so much easier to understand without having to resort to a seperate tutorial/screen.

1 year ago
631 posts inlifethrill
  • Has been a member for 2-3 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Author had a File in an Envato Bundle
  • Interviewed on the Envato Notes blog
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 250 000 and 1 000 000 dollars
  • Elite Author
  • Bought between 10 and 49 items
  • Bulgaria
  • Referred between 100 and 199 users
InlifeThrill says

I prefer making video tuts. So much faster and easier than writing pdf’s or txt’s. It takes me max 30 mins per project. Text and video customization is the main thing I am talking about. I never go down to “this layers is for this, that layer does that..” `just the important stuff for basic customization. This is not a school after all..

-inlife

1 year ago
by
by
by
by
by