- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 2-3 years
- India
- Referred between 50 and 99 users
- Sold between 1 and 100 dollars
I have placed a withdrawal request but unfortunately due to paypal issues on my account i don’t want to withdraw it. I think the withdrawal request cannot be cancelled after end of the month. So i want ask you guys is it possible to cancel the request so that i can receive my funds back to my account or can i change the paypal id in the withdrawal request. I also tried to contact envato support team but there was no response.
- Microlancer Beta Tester
- Bought between 1 and 9 items
- Europe
- Has been a member for 1-2 years
- Sold between 1 000 and 5 000 dollars
- Author had a Free File of the Month
- Exclusive Author
- Referred between 500 and 999 users
- Repeatedly Helped protect Envato Marketplaces against copyright violations
I advise you to wait for an answer of technical support. It may take about two days, but they will answer.
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 2-3 years
- India
- Referred between 50 and 99 users
- Sold between 1 and 100 dollars
Hi DragonSigh,
I opened a support ticket on Jul 3 2012
almost 6 days ago but unfortunately i didn’t receive any reply.
- Belarus
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 4-5 years
- Sold between 10 000 and 50 000 dollars
themepremium said
almost 6 days ago but unfortunately i didn’t receive any reply.
We have problems with withdrawal too and submit two different tickets (25 june and 29 june) and none of them answered…
- Envato Staff
- Sold between 100 000 and 250 000 dollars
- Support Staff
- United States
- Author had a Free File of the Month
- Microlancer Beta Tester
- Beta Tester
- Interviewed on the Envato Notes blog
Hello themepremium and Themica,
Can you let me know your ticket numbers? I’ll have a look at them.
- Belarus
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 4-5 years
- Sold between 10 000 and 50 000 dollars
JamiGibbs said
Can you let me know your ticket numbers? I’ll have a look at them.
227711 and 235279, thank you!
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 2-3 years
- India
- Referred between 50 and 99 users
- Sold between 1 and 100 dollars
Hi JamiGibbs
Here is my ticket id 238122
Thank you.
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 2-3 years
- India
- Referred between 50 and 99 users
- Sold between 1 and 100 dollars
Thank you envato team issue solved 
- Bought between 1 and 9 items
- Has been a member for 1-2 years
- Venezuela
Hi JamiGibbs I opened a support ticket on Jul 4 238550 and not solved my problem.. can u help me? thanks..
- Community Moderator
- United States
- Was featured in a podcast
- Attended a Community Meetup
- Author had a Free File of the Month
- Bought between 50 and 99 items
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Has been a member for 4-5 years
- Contributed a Tutorial to a Tuts+ Site
kirruse67 said
Hi JamiGibbs I opened a support ticket on Jul 4 238550 and not solved my problem.. can u help me? thanks..
Howdy!
Jami sent you a reply recently but I just double checked and sent you one with some questions and information.
Locking this as original issue solved.
Request processing...