VideoHive

Bad Withdrawal

6 posts
  • Has been a member for 1-2 years
  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Portugal
ruipcsousa says

Hey i have requested, as every mount, videohive to withdraw all my money at 26 january but like always clicked the option to withdrawl all earnings that i receive until the last day of the month… but it is day 2 of february i my acount still has the same amount of money and is not at zero witch meand the withdrawal things didin’t happen… who or where should i email to to ask what happen because i really woul like to solve rthis issue and have the money…

4 months ago
99 posts
  • Has been a member for 1-2 years
  • Grew a moustache for the Envato Movember competition
  • Most Wanted Bounty Winner
  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
Altaf_ajju says

Hey i have requested, as every mount, videohive to withdraw all my money at 26 january but like always clicked the option to withdrawl all earnings that i receive until the last day of the month… but it is day 2 of february i my acount still has the same amount of money and is not at zero witch meand the withdrawal things didin’t happen… who or where should i email to to ask what happen because i really woul like to solve rthis issue and have the money…

This will sound silly, “is your with-drawable balance is more than $50”? Also, contact support staff.

4 months ago
3335 posts
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  • Author had a Free File of the Month
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  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Bought between 10 and 49 items
  • Italy
doru says

dumb question, but still :)

did you have less than 50$ at the end of the month? what payment method did you chose?

and you can ask support for help.

@Altaf_ajju lol :)

4 months ago
6 posts
  • Has been a member for 1-2 years
  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Portugal
ruipcsousa says

yeahhh up than 300 and sending to paypal.. i don’t know where to contact them can you help me?

4 months ago
280 posts
  • Has been a member for 1-2 years
  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Bought between 10 and 49 items
  • Serbia
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