Hi,
Has anyone else had issues with their inline preview image refusing to load on the front page after they’re uploaded an updated version? This has happened to me a few times now and I can’t figure it out. All my images work fine in when in the portfolio view just not on the front page, other items by section and via the search.
Any help would be great!
Thanks,
Ben.
- Sold between 250 000 and 1 000 000 dollars
- Author was Featured
- Item was Featured
- Contributed a Tutorial to a Tuts+ Site
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Exclusive Author
- Has been a member for 3-4 years
- Bulgaria
Confirmed, just checked your portfolio. I few items’ hover state is not working indeed. I am viewing them with Chrome. Never happened to me though.
- Microlancer Beta Tester
- Sold between 50 000 and 100 000 dollars
- Exclusive Author
- Bought between 100 and 499 items
- Referred between 500 and 999 users
- Author had a Free File of the Month
- Author was Featured
- Item was Featured
- Europe
InlifeThrill said
Confirmed, just checked your portfolio. I few items’ hover state is not working indeed. I am viewing them with Chrome. Never happened to me though.
Same here
InlifeThrill said
Confirmed, just checked your portfolio. I few items’ hover state is not working indeed. I am viewing them with Chrome. Never happened to me though.
There’s only 2 that aren’t showing for me (firefox) I’ve tried re uploading but nothing’s worked so far… pretty frustrating. Might need to submit a ticket 
Happened to me a few times, with a few updated inlines, still a mystery if it was support that fixed it for me or it was just time that passed by and somehow their databases synced or something. But definitely happened to me more than once, guess its some fault in the Inline images – Databases – Hover functions when it comes to updating.
Just checked with 3 browsers and it’s the same 2 files that have the issue, just gonna have to stay away from modifying the inline images, ESPECIALLY when they’re on the front page 
- Sold between 250 000 and 1 000 000 dollars
- Author was Featured
- Item was Featured
- Interviewed on the Envato Notes blog
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Author had a File in an Envato Bundle
- Has been a member for 5-6 years
- Brazil
Happened to me few times too! Today I am afraid to change my inline image. Only if really necessary I update it!
- Sold between 100 000 and 250 000 dollars
- Exclusive Author
- Referred between 1000 and 1999 users
- Has been a member for 3-4 years
- Bought between 10 and 49 items
- Item was Featured
- Author was Featured
- Europe
I had same problem http://videohive.net/forums/thread/bug-with-item-update/65985
Just try few times and image will appear.
There is update delay when you change pics of newly approved item. Wait 30-60 min and it will be on the from page. Is it the question?
Best Regards, Andrey
I’ve updated several times and waited 12 hrs and they’re still not showing up.
